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KuCoin Scheduled Platform 2.0 Upgrade Commenced

This post is also available in: 简体中文 (Chinese (Simplified))

Dear KuCoin Users,

 

Our scheduled Platform 2.0 upgrade has now commenced. As of 08:00 AM (UTC+8), KuCoin account holders are unable to trade or access their wallets, or gain access to any features on the platform.

Since the 2.0 upgrade process is expected to last around 14 hours, to avoid the impact of market fluctuations, KuCoin will reserve a 30-minute period for canceling pending orders after the upgrade is completed. Order acceptance will be suspended during this period.

All funds will remain safe and unaffected throughout the entirety of the upgrade, and will not be at risk at any point throughout the update. No orders will be executed during the upgrade process. All pending orders will be kept, (regardless of price movements) and resume once Platform 2.0 is online.

 

If you have any questions or concerns related to the upgrade, please feel free to contact us:

Support: https://kucoin.zendesk.com/hc/en-us  

Telegram: https://t.me/KuCoin_API

Email: [email protected]

Global Communities: https://bit.ly/2NmuixH

 

We thank you for your patience and understanding. We look forward to sharing our upgraded platform with you as soon as possible.

The KuCoin Team